1. Information We Collect

When you create an account, we collect your email address and, if you use social login, your name and profile information provided by Google or Apple. We also collect your quiz progress, test scores, streak data, and app usage analytics to improve your experience.

2. Queue Jumper Monitoring

If you use Queue Jumper, we store the email address on your L-Plate account, your selected test centre, notification preferences, payment status, and alert history so we can monitor cancellation availability and notify you when relevant slots appear.

Queue Jumper does not ask for or store your MyRoadSafety password, Public Services Card details, or payment card details. You book any alerted slot yourself through the official RSA/MyRoadSafety portal.

You can change your selected centre and notification preferences from Queue Jumper. You can request full account deletion at any time by contacting privacy@l-plate.ie.

3. How We Use Your Information

We use your data to: provide and personalize the L-Plate service; track your learning progress; send you streak reminders and study notifications (if enabled); process payments via Stripe; and improve the app through anonymized analytics.

4. Data Storage

Your data is stored securely on Supabase (hosted in the EU). Payment information is processed by Stripe and is never stored on our servers. We do not sell or share your personal data with third parties for marketing purposes.

5. Cookies & Analytics

We use Google Analytics to understand how users interact with the app. If you give consent, we may also load campaign measurement and product-improvement tools such as Meta, TikTok, Bing, Reddit, and Microsoft Clarity to measure performance and improve the product. Essential cookies/local storage are used to maintain your session and preferences. Optional analytics and marketing tools are only enabled after consent via our cookie banner.

6. Your Rights (GDPR)

Under EU/EEA law, you have the right to: access your personal data; request correction or deletion of your data; object to or restrict processing; and data portability. To exercise these rights, contact us at privacy@l-plate.ie.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.

8. Children's Privacy

L Plate is intended for users aged 16 and over (the minimum age for a provisional driving licence in Ireland). We do not knowingly collect data from children under 16.

9. Contact

For privacy-related questions, contact us at privacy@l-plate.ie.