1. Service Description

L Plate is a driving theory test preparation app for the Irish driving theory test. It provides practice questions, mock tests, progress tracking, and AI-generated feedback. L Plate is an independent study tool and is not affiliated with, endorsed by, or connected to the Road Safety Authority (RSA) of Ireland.

2. No Guarantee of Results

While we aim to help you prepare effectively, we cannot guarantee that using L Plate will result in passing your theory test. Your results depend on your own study effort and understanding. The "Pass Promise" entitles you to a free 30-day extension of your premium access if you do not pass — it is not a refund.

3. Account & Payments

You must provide accurate information when creating an account. Payments are processed securely through Stripe. Subscription prices are displayed at checkout and may change. Weekly and monthly subscriptions auto-renew unless cancelled. Lifetime purchases do not recur. Refund requests are handled on a case-by-case basis in accordance with EU consumer rights.

4. Queue Jumper Service

Queue Jumper is a monitoring and notification service. You are paying for continuous automated monitoring of RSA test centre availability and real-time alerts when cancellation slots are detected. You are not paying for a guaranteed test slot, a guaranteed booking, or a guaranteed reduction in waiting time. Slot availability is entirely controlled by the RSA and other learner drivers.

No refunds are provided for Queue Jumper subscriptions in the following circumstances: (a) you find a test slot through your own means or another service; (b) no cancellation slots become available at your chosen centre(s) during your subscription period; (c) a slot is detected but fills before you can complete booking; or (d) you are dissatisfied with the timeframe in which slots become available. By subscribing, you acknowledge that Queue Jumper provides a best-effort monitoring service and that the outcome depends on factors outside our control. Cancellation of your subscription stops future billing but does not entitle you to a refund of fees already paid.

Queue Jumper is an independent service and is not affiliated with, endorsed by, or connected to the Road Safety Authority (RSA) or Prometric.

5. Content Accuracy

We strive to keep our question bank accurate and up to date with current Irish road rules and regulations. However, rules can change, and we recommend also consulting official RSA materials. AI-generated feedback ("roasts") is for entertainment and motivation purposes.

6. Acceptable Use

You agree not to: share your account credentials; attempt to reverse-engineer the app; use automated tools to scrape content; or engage in any activity that disrupts the service.

7. Intellectual Property

All content, including questions, roasts, design, and code, is the property of L Plate. You may not reproduce, distribute, or create derivative works without permission.

8. Limitation of Liability

L Plate is provided "as is" without warranties. We are not liable for any damages arising from the use of the app, including but not limited to failure to pass a driving test.

9. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall be subject to the jurisdiction of the Irish courts.

10. Contact

For questions about these terms, contact us at support@l-plate.ie.